We offer free UK delivery on all orders.
Each crystal is custom-made to order. We aim to dispatch within 2 working days, although during peak periods (OctoberβDecember) production times may extend to up to 7 working days due to high demand.
All items are securely shipped via DPD courier, ensuring fast and reliable delivery.
As every piece is individually designed, we use advanced image processing technology to transform your photo into a detailed 3D laser engraving inside your chosen crystal. This process takes time to ensure the highest quality finish.
π Please include a contact telephone number at checkout to assist our courier with smooth and timely delivery.
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π Returns & Refunds
We want you to be completely satisfied with your purchase.
If for any reason you are not happy, please contact us within 30 days of receiving your order, and we will be happy to assist.
Once authorised, you can return your item using the returns details provided for a full refund.
π Contact us: 0330 043 3718
